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Following a successful launch across the broader Cat® dealer network, we will be rolling out SIS 2.0 in 2021. We are investing in systems and processes to help provide a better online experience for our customers. A better online experience for technical parts and service information is on its way. We are excited about all the benefits you will experience with SIS 2.0 and look forward to working with you to ensure your migration is smooth. Please note: All customers must migrate to SIS 2.0 by May 14, 2021, as SIS Web will no longer be accessible. While you will find SIS 2.0 intuitive and simple to use, we will provide you with user guides and training materials to ensure you are up and running in no time. Our dealership will be in contact with you over the coming weeks to help you plan your migration to SIS 2.0. You’ll spend less time searching and more time doing the work.
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It’s EFFICIENT: With SIS 2.0, you can find all the parts and service information you need, but much quicker and easier than in the past. With little to no training, users will be up and running quickly and easily. Compared to the legacy SIS Web, the learning curve is significantly reduced. It’s INTUITIVE: SIS 2.0 has an intuitive interface that is easy to learn. It’s SIMPLE: No more plugins, updates, or configuration to manage. You can access all the parts and service information you need from any computer, phone, or tablet. When using SIS 2.0, you will experience many benefits: Paired with a modern, mobile-friendly search and navigation experience, SIS 2.0 empowers new and experienced users to find whatever they need with fewer clicks. SIS 2.0 is an innovative, cloud-based solution that builds upon the same legendary data model and will deliver Caterpillar parts and service information to virtually any device. Caterpillar partnered with its worldwide dealer network to develop a technical information platform to replace SIS Web.
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Penn is pleased to announce the availability of Service Information System (SIS) 2.0 for Caterpillar customers. Use your existing or SIS Web login to take advantage of these great resources. MAY 14th IS FAST APPROACHINGĪll customers must migrate to SIS 2.0 during spring of 2021, as SIS Web will no longer be accessible. To ensure a smooth transition, check out the resources below to learn more, enhance your experience, and try SIS 2.0 now.